NEXOWARE launches Melvin: AI agent for 1st-level IT support with real problem solving

Ulm, March 5, 2026 – With Melvin, the NEXOWARE Group introduces an AI agent for first-level IT support that goes far beyond traditional ticket bots. Melvin takes over the telephone IT hotline, automates standard inquiries, and ensures fast, precise, and GDPR-compliant support under the brand of the respective system integrator or MSP..  An AI agent…

Live-Webinar: Weniger Klicks. Mehr Marge. | 19.Nov. · 10 Uhr